Careers - Store Manager Robina

Retail Sales Manager Robina

  • Outstanding remuneration and incentives  
  • Advance your career as we expand globally  
  • Future opportunity to own a Secrets franchise  

Who are we?

Secrets Shhh is an Australian-owned luxe jewellery retailer with global reach. We currently have 15 stores Australia-wide plus an e-commerce portal – and we’re growing! Our vision is to have 300 company and franchise stores globally by 2025.  

Join us today for the career opportunity of a lifetime. We’re looking for a dynamic leader who can motivate their team to achieve brilliant sales results.  

So, what’s the Secret?

The Secrets concept is simple yet radically powerful (and empowering). By always putting design at the forefront of everything we do, we elevated the diamond simulant to luxury status. We create highly desirable luxury jewellery for everybody. Our dream (since foundation in 2000) has always been to give lovers of fine jewellery a high-quality, and attainable, alternative to mined diamonds. We realised this dream by making our brilliant laboratory-grown stones the hero feature of our beautifully crafted 10ct and 14ct solid gold jewellery. Nearly 20 years on, the Secrets dream remains true today. We’re recognised as a world leader in luxurious jewellery design.

How can I be part of the Secrets success story? 

No jewellery sales experience necessary! We’re looking for an experienced retail manager who leads from the front foot. You’ll have abundant positive energy; passion for fine jewellery; initiative; self-accountability; relationship-building nous; team building ability; problem-solving skills and a ravenous hunger for achieving sales  

You will love being part of Secrets because you’ll: 

  • Make a difference to your customers’ lives and your sales team’s energy EVERY SINGLE DAY 
  • Be part of a fun and positive workplace culture, which rewards hard work 
  • Be set realistic sales KPIs and benefit from our generous store managers profit share incentive scheme (25% of the store’s profits* could be yours – *T&C’s apply) 
  • Benefit from company-delivered managers’ training and development  
  • Have opportunities to advance your career as we grow globally  
  • Work in a beautiful store and have fun playing with our exquisite product – you’ll be a Secrets’ stylist and ambassador  

Secrets will love your: 

  • Proven store management or leadership experience – you’ll be an inspirational coach to your team 
  • Track record in a sales environment or speciality retail – you’ll be hungry to consistently exceed sales and profits targets  
  • Ability to understand a profit and loss statement (we can teach you if you can’t!)  
  • People-person personality and passion for nurturing customer relationships – and repeat sales! 
  • Strong operational, organisational and verbal communication skills  
  • Immaculate personal presentation – after all, you’re a Secrets brand ambassador!  
  • Fun-loving nature, we want you to love your work, your customers and your team 

You’ll love Secrets for our:  

  • Generous salary and market-leading profit share system  
  • Comprehensive sales and management training to set you up for success! 
  • Supportive business culture and fun store environment  
  • Career pathways – step up to a senior leadership position or own your own Secrets franchise  
  • Generous staff discounts  
  • Vision and daring. Be part of a global jewellery juggernaut! 

    If this role sounds like the opportunity you've been looking for, please submit your application (CV and a cover letter outlining your suitability for the role) now!!

    Please note that only applicants meeting the criteria outlined above will be contacted as part of the short-listing process.

    All applications will be treated as strictly confidential. Thank you in advance for your interest.

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