Exchange and Returns Form

Returns / Exchange Form

If you are not totally satisfied with your Secrets Online purchase, we will be more than happy to provide an exchange, credit or refund. You can return any item(s) to . 
To return a purchase to simply complete this form and post it to us at the following address, along with the item(s) you are returning (in their original packaging) and the order receipt.

All returns are subject to inspection by our jeweller before a refund is processed. You will be refunded the same way that you initially paid for your order excluding any delivery charges within 15 business days of receiving your returned item. 


Secrets Online Department
PO Box 1670
QLD, 4566
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